Privacy Policy
Who we are
EM Electrical is a licensed electrical contractor (CA License 940364) based in Costa Mesa, CA, serving Orange County. This policy explains what information we collect when you use emelectrical.online, how we use it, and the choices you have.
What we collect
When you submit our contact form or start a conversation in our chat widget, we collect the information you give us: your name, your phone number, the service you are requesting, and any details you share about the job.
Like most websites, our hosting provider may also record standard site analytics, such as the pages you visit and the type of browser you use. We do not collect more than we need to respond to you.
How we use it
We use your information to respond to your request, to schedule and perform electrical work, and to follow up with you about your service. We do not use it for anything unrelated to the work you asked about.
Text Messaging (SMS)
By checking the consent box on our contact form or by starting a conversation through our chat widget, you agree to receive text messages from EM Electrical about your service request.
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out. Reply HELP for help.
Mobile phone numbers collected for SMS purposes will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Sharing
We do not sell your information. We use service providers, such as our website hosting and messaging platforms, to operate our site and communicate with you. Those providers only use your data to provide those services to us.
Retention
We keep your information as long as we need it to serve you and to meet our legal and record-keeping obligations.
Cookies and Tracking
Our website may use basic cookies and standard analytics to understand site traffic. The chat widget on our site, provided by our messaging platform, may set a cookie to keep your conversation connected. We do not use cookies for advertising and do not track you across other websites.
Data Security
We use reasonable administrative and technical safeguards to protect your information, including HTTPS encryption for data sent through our website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
- To stop receiving text messages, reply STOP to any message from us.
- To ask us to delete your information, email eric@emelectrical.online.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version here and update the effective date at the top of the page.
Contact
EM Electrical, Costa Mesa, CA, (949) 998-6030, eric@emelectrical.online